Refund & Cancellation Policy

Last Updated: October 2026

At Leestyl Botiq, we carefully check our products before dispatch to ensure that you receive them in good condition. As our products are offered in standard sizes, we currently do not accept returns or exchanges due to size, fit, colour preference, change of mind, or personal preference.

Damaged Products

If you receive a product that is damaged, please contact us as soon as possible after delivery.

To raise a damage-related claim:

• A complete and uninterrupted unboxing/opening video of the package is required.
• The video should clearly show the package from the time it is unopened until the product is completely removed.
• Photos or videos showing the damage may also be requested.
• The claim will be reviewed by our team before any refund or resolution is approved.

Claims without a complete unboxing video may not be accepted.

Refunds

Refunds are not provided for change of mind, incorrect size selection, fit issues, colour preferences, or other personal preferences.

A refund will only be considered if the product is verified by Leestyl Botiq to have been damaged before or during delivery.

If a refund is approved, the eligible amount will be processed through the original payment method or another suitable method communicated by our team.

Order Cancellation

Once an order has been processed or dispatched, cancellation may not be possible. If you wish to cancel an order, please contact us as soon as possible after placing it.

Leestyl Botiq reserves the right to reject claims that do not meet the conditions mentioned above.